Payment Policy For Individuals


Individual Travelers less than 15 persons :-
50 % of total bill must be paid upon Reservation confirmation by one of the following ways .
The Rest of total bill will be in Cash In U$D Or in Euro upon arrival to Egypt .

01- Western Union .
The fastest & economical guaranteed way payment .
Pay to : Your operator name
After you proceed the payment through Western Union , Please Advise the following information in order to collect the amount :
Sender Full Name , Country From Where You Transfer The Amount , Control Number Given By Western Union & The total Amount sent .


02- Bank Money Transfer ( must be within 30 Days before arrival date ) From any bank to our following back information:
ARAB BANK
Our bank account information:
Bank name : ARAB EGYPT
Branch : Geziret  El  Arab  - Mohandessin
To : - New Star Tours
Account No. : # 30-500-7 # U$D
Branch ( swift ) code: ARABEGCXCOU
Important Note : Please send to Us a copy of draft of money transfer by fax to fax Number:(202 / 3386327). This will Enable our staff to follow-up with the banks in concern.


        
Cancelation Policy For Individual:-

- For any cancellation before arrival date 10% (Minimum 70.00 USD) of   total bill will be charged as cancellation fees in return of management   and office fees.
- 07 days before arrival date 20% of total bill will be charged as   cancellation fees .
- 48 Hours before arrival date 50% of total bill will be charged as   cancellation fees .

- 24 Hours before arrival date 100% of total bill will be charged as   cancellation fees .

Payment Policy For Groups

Groups Travelers 15 persons & up :-
25 % must be paid on confirmation by one of the Above Mentioned ways
25 % 30 days prior to the arrival date by one of the Above Mentioned ways .
50 % the rest of amount 08 Days Before Arrival by one of the Above Mentioned ways .

Cancelation Policy For Groups:-
- 30 days before arrival date no cancellation fees.
- 29 days before arrival date 35% of total bill will be charged as   cancellation fees.
-15 days before arrival date 50% of total bill will be charged as   cancellation fees.
-07 days before arrival date 100 % will be charged as a cancellation   fees in case of no show.

NOTE :
Except peak period   from 22/12 till 07/01 & Eastern holidays & high seasons periods around the year must be revised with your tour operator upon confirmation of your reservation by correspondence for down payment policy.

Train Cancellation Policy

        
TRAIN TICKETS CANCELLATION POLICY :
-03 Days before train departure no cancellation fee.
-less Than 03 Days before departure cancellation fee will apply (no   refund)

Children Policy

                         
CHILDREN POLICY:-
-Children till 3.99 years old will be charge only 10% of domestic airfare   only.
-Children between 4 / 11.99 years old will be charge with 50% of total   sharing with parent's room as an adult person with extra bed.
-Children 12 years old & up will be charge as an adult person

                   All Confirmation and Cancellation MUST BE IN WRITING NOT BY PHONE

 
Yours truly,
New Star Tours In Egypt
E-mai
l :
travel@newstaregypt.com